Account payment issue

Question

Hello! I have canceled the free plan way before 7 days due date.. But I still got charge for this month $21.99. After cancelling my plan, I deleted my account and still getting spam emails so I blocked any emails from adobe. My work administrators detected the spams as well so they have blocked you spammer.. SO now I can't logged in to the email account that has been charged! I am using a different email so I can post this! Since your robot wont forward me to a human so I discuss this to them. Someone email me or respond to this so you can fix this issue.

John T Smith · Answer

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

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