Account students problem

Question

I am facing a problem when registering the student offer, it says that there is a problem either with the payment data or the email The card works and has been tested in several subscriptions And my university e-mail is approved, yet the message appears that the subscription is not accepted, what is the reason?

kglad · Answer

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human

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