Answered
account suspension
Hello, my account has been suspended due to declined card payments with insufficient credit. How can I restore the service?
jane-eCorrect answer
Community Expert
April 18, 2024
Only Adobe Customer Care can assist with billing. You will need to contact them.
Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"
If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703
You can also send a post through X (formerly Twitter) to @AdobeCare.
Do not reply to PMs, which are likely to be scammers.
I've moved your post from Using the Community (for forum questions) to Account, Payment, & Plan.
~ Jane
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