Acrobat Standard

​@RikB123 I can confirm that there are no subscriptions or software titles under the account you used to post to this public discussion forum. Please check with the people in your organization who manage software titles for more assistance.

If you made the purchase yourself, then see https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html to locate the account with the recent charges and active subscription.

No subscription, no orders or invoices. I'm sure I've used the correct e-mail address/account

check https://account.adobe.com

do you see your subscription?

if not, make sure you’re checking the correct account, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html