Skip to main content
Participant
September 5, 2024
Question

Add company's info into billing address

  • September 5, 2024
  • 1 reply
  • 676 views

I want to add my company's information to the billing address because I need to claim my subscription payment as a business expense. But I can't find a field to insert my company's address. There's only one place to add your card information.

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
September 5, 2024

if https://helpx.adobe.com/manage-account/using/update-billing-information.html doesn't help, adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

Participant
September 5, 2024

Thank you, it worked! I could chat directly with the agent and they helped me with adjusting the billing address. 

kglad
Community Expert
Community Expert
September 5, 2024

great! and thanks for the follow-up.