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Participant
July 11, 2026
Question

Addebito per abbonamento MAI richiesto

  • July 11, 2026
  • 3 replies
  • 16 views

Buongiorno, ho ricevuto un tentativo di addebito di 36,59 € (e uno da 8,19 €) sulla mia Postepay con dicitura Adobe. Il pagamento è stato declinato. Non riconosco questi abbonamenti e non trovo l'account. Potete rintracciare i piani dalle ultime 4 cifre della mia carta e bloccarli?

    3 replies

    kglad
    Community Expert
    Community Expert
    July 11, 2026

    p.s. after using the suggested https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html check that account, https://account.adobe.com, if you can sign into it.

     

     

    John T Smith
    Community Expert
    Community Expert
    July 11, 2026

    This is a public forum, not Adobe support

    Do you have another email address and Adobe account?
    This link will help you find the account that is charging your card
    https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

    If you do not have a subscription contact the fraud number for your credit card

    JennyAuthor
    Participant
    July 11, 2026

    Yes, sorry. My mistake.

    No, I don't have any other email or Adobe account.

    I've already tried the procedure at the link you shared, but it doesn't find anything.

    I will proceed with blocking my card.

    Thanks for the help

    kglad
    Community Expert
    Community Expert
    July 11, 2026

    if no account was found, it’s possible the charge is from an adobe imposter.  in any case, report fraud to your credit card issuer asap.