Giddy_Forest9638

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Adobe

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Adobe Acrobat subscription premium money refund karo please 2600

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Jeff_A_WrightCorrect answer

Community Manager

Thanks for posting, @Giddy_Forest9638.

I understand how frustrating it can be to be charged for a subscription when you're looking to cancel it and request a refund.

Thank you to @Manan Joshi and @kglad for their helpful suggestions. I was able to confirm that you have an active Acrobat Premium subscription that began on August 29 and is managed through the Google Play Store.

Because the subscription was purchased through Google Play, refund requests and subscription management must be handled directly with Google rather than Adobe. Please review Google's cancellation instructions here:

https://support.google.com/googleplay/answer/7018481

Once the subscription has been canceled, you can review Google's refund policies and available options through your Google Play account.

Please update this discussion thread if you have any additional questions, @Giddy_Forest9638

Community Manager

Correct answer

Community Manager

Thanks for posting, @Giddy_Forest9638.

I understand how frustrating it can be to be charged for a subscription when you're looking to cancel it and request a refund.

Thank you to @Manan Joshi and @kglad for their helpful suggestions. I was able to confirm that you have an active Acrobat Premium subscription that began on August 29 and is managed through the Google Play Store.

Because the subscription was purchased through Google Play, refund requests and subscription management must be handled directly with Google rather than Adobe. Please review Google's cancellation instructions here:

https://support.google.com/googleplay/answer/7018481

Once the subscription has been canceled, you can review Google's refund policies and available options through your Google Play account.

Please update this discussion thread if you have any additional questions, @Giddy_Forest9638

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Community Expert

Community Expert

and if you subscribed via a mobile app store, contact that store.

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Community Expert

Community Expert

Refunds are automatic and subject to conditions. Check the refund rules at https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

The primary requirement for refund is to cancel your plan. See the following article to know how to cancel a plan https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

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-Manan