Adobe acrobat Free trial

Forum|Forum|4 years ago
April 12, 2021
3 replies
514 views

I tried using adobe acrobat for a 7 days free trial. Since the features are limited, I uninstalled it.

I forgot to cancel the subscription and now, I got a notification saying that i have an issue with my payment details. Do I need to worry that they might charge me on the succeding months? Cause theres no option to cancel it. Thanks

This topic has been closed for replies.

try67

Community Expert

The features of the trial version are not limited. It's identical to the full version.

Are you sure you were using the right application?

J

Joseph Christian5C7FAuthor

Known Participant

Yes, I do have the latest full version of the acrobat DC. Unfortunately, the pdf compare features are not the same with the older versions. So I tried installing the older version, and thats where I experienced the billing issues.

try67

Community Expert

OK, it works differently than before, but it doesn't have limited features.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum

Peru Bob

Community Expert

Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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