I made a free trail of adobe acrobat using an email adress with a typo using my card after i realised i wanted to end the trail and use my real email but i couldn't access the account with the wrong email because i need a code i dont have. How can i end this free trail so i dont get charged 20 francs every month.
Matthias, I am sorry that you redeemed using a new Adobe account, which includes a typo, leaving you unable to access the account. I don't believe we will be able to restore access to the new account, but you can click on https://adobe.ly/4lSIs6Y to chat with us directly to see if there are any additional options for you. Please use a different device if you are unable to contact anyone.
If you are unable to regain access to the new account with a typo, Matthias, then please contact whoever provided you with the redemption code to request a new code. For more information on using redemption codes, see https://adobe.ly/42B2s6O. ^JW
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