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Adobe App

Forum|Forum|1 year ago
August 29, 2024
1 reply
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I have an Acrobat Standard DC subscription. I'm not having any issues using Adobe Actobat online, but when I sign in to the Adobe App, a window pops up that says "Start free trial or purchase subscription". Is the Adobe App not included in the Standard subscription?

Install update and subscribe to Acrobat

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Community Expert

Community Expert

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location