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Participant
November 13, 2025
Question

adobe auto charge me without notice,need fully refund adobe charge to my account complately

  • November 13, 2025
  • 2 replies
  • 39 views

Help do fully refund fraud charge from adobe ,since i never order and use your serivece

 
 
$29.37 X15 month, since aug,2024
 
 
help refund total $440.55 to my master card on file

2 replies

Community Manager
November 14, 2025

Hi @sun_2844,

We are here to listen.

As per your account details, you have an active plan for Adobe Acrobat Pro since 3 years 4 months and 11 days. This is an annual plan billed monthly.

Adobe offers full refund if the cancellation is done within first 14 days of purchase. Unfortunately, your account does not qualify for the refund. 

You may refer to this article for more details: https://adobe.ly/49eDUUO

 

Did you speak about these charges with Adobe's support team or the community before?

Let us know. 


^Shivangi

kglad
Community Expert
Community Expert
November 14, 2025

check here to make sure neither you nor a family member subscribed, https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html

 

then, if you still suspect fraud, contact your credit card issuer.