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isda19gi
Participant
November 30, 2019
Question

Adobe billing

  • November 30, 2019
  • 2 replies
  • 234 views

Hi I orded a year plan of Adobe Creative Cloud during the black friday sale, that reduction, in combination with me being a student, gave me a price of 15$/month. But now that I look at billings it says that I'll be paying 63$ monthly. What's up with that?

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2 replies

Tacafy大尉
Tacafy大尉
Legend
December 1, 2019

isda19gi, Hello.
There may be some Adobe error. I have heard that other people have similar issues.
Check with the contact person in the reply of John T Smith.

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
November 30, 2019

This is a public forum, not the link to Adobe support
-other users here can't help with that specific problem
-please click the link below to contact Adobe staff to help
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html

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