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Participant
July 29, 2021
Question

adobe business plan not working

  • July 29, 2021
  • 4 replies
  • 854 views

hi,

 

subsribed to the creative cloud licensing for all apps but i still cant access premier pro, photoshop, etc. why??

 

 

This topic has been closed for replies.

4 replies

John Waller
Community Expert
Community Expert
July 29, 2021

Ensure that you are signing in with exactly the same Adobe ID that you subscribed with.

 

In the past, some people have created more than one Adobe ID and have signed in with the wrong one.

Peru Bob
Community Expert
Community Expert
July 29, 2021

Does the computer meet the minimum requirements?

https://helpx.adobe.com/creative-cloud/system-requirements.html

Ann Bens
Community Expert
Community Expert
July 29, 2021

Moved to Account..... forum.

John T Smith
Community Expert
Community Expert
July 29, 2021

Log-in to your Adobe account and click this link https://account.adobe.com/products to verify what you have