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Chiodo.
Participant
March 3, 2026
Answered

Adobe Cancellation After the free tiral

  • March 3, 2026
  • 1 reply
  • 53 views

I had a trial subscription pf adobe creative cloud and now i got charged 70€. To cancel the subscription i have to pay 300€. Can i cancel everything and get a refund?

    Correct answer Jeffrey_A_Wright

    @Chiodo. thanks for posting your question about your subscription commitment. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly for details on the annual plan you started in January.

    1 reply

    Jeffrey_A_Wright
    Jeffrey_A_WrightCorrect answer
    Legend
    March 3, 2026

    @Chiodo. thanks for posting your question about your subscription commitment. Please see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly for details on the annual plan you started in January.

    Chiodo.
    Chiodo.Author
    Participant
    March 3, 2026

    Hey there, if i accidentally made it annual instead of monthly i cannot cancel it and get a refund? i never opened any app

    Jeffrey_A_Wright
    Legend
    March 3, 2026

    I appreciate your update, ​@Chiodo.  Please click on https://helpx.adobe.com/contact.html?rghtup=autoOpen to speak with a member of our team about your current commitment, and they can confirm your lack of use.

     

    Please use a different device to reach us if you are redirected to this public discussion forum.