Adobe CC Plan Management Problem

Question

I renewed my CC plan on June 15th. I purchased a new plan, but I haven't been able to manage my plan for a month. It said I'd be able to manage my plan soon. But now, even though I've received payment, it says there's a billing issue. No matter how many payment methods I enter, the problem persists. This is a very serious problem, and I can't find anyone who can help me resolve it.

kglad · Answer

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.