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Participant
May 3, 2022
Question

adobe charge me with out plan

  • May 3, 2022
  • 1 reply
  • 298 views

(from adobe the answer)

Thanks for the details and I would like to inform you that from the above provided Information, I have located a alternative account which looks like the Typo error account (invalid account )I am going ahead with the cancellation of the plan and initiating the refund for the amount received to us.

ok typo error account but i didnt get any answer how this alternative account has my credit card!!!!!!!!

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1 reply

John T Smith
Community Expert
Community Expert
May 3, 2022

Contact your credit card fraud department and tell them your card number has been stolen

Participant
May 3, 2022
if this is the case, I am waiting for the answer from adobe first, how can another 
account have my own card?
if someone has stolen it he would go to make an account on adobe and not 
just make purchases
 

 

Jeffrey_A_Wright
Legend
May 3, 2022

Manos, if you have any questions about charges to your account, then please contact our support team directly at https://helpx.adobe.com/contact.html?rghtup=autoOpen.