Adobe Charged my account for 22.25 and overdrew my checking account.

Question

I was not aware of this charge. Is there a way I can get my money back?

Edit: I just checked my account and it says I can't cancel the subscription without paying a $40 fee! I literally do not have the money to even cancel or keep up with the payments. I never wanted this subscription in the first place. Can someone please help get my money back?

John T Smith · Accepted Answer

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
.
Also - beware of answering anyone who sends you a private message
https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

JYOTI5C33 · Answer

I was suffering a cancellation fee of over a hundred bucks and i do not even use the software anymore. To stop them from theiving, all you have to do is contact your payment card holder/ bank and tell them to cancel the payments made by adobe systems as hey are unauthorised and they can give you a new card number and they can no longer take any money out. Also you can also ask your bank to start a dispute for them to return your money that they have stole. I literally had the same problem and they stole over 100 bucks. I had NO point of contact believe me i tried everything and this is the resolution that helped me get these scammers off my back.

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