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Participant
October 7, 2022
Question

Adobe creative cloud cancellation

  • October 7, 2022
  • 1 reply
  • 234 views

I am unable to manage my plan. It is constantly stuck on "you will be able to manage this plan shortly"

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
October 7, 2022

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Participant
October 7, 2022

I only have access to this website via phone. I don't see the chat window.

Peru Bob
Community Expert
Community Expert
October 7, 2022

Make sure to sign in to your account first.

Try a different browser.

Make sure to allow popups.

Don't use a VPN.