Adobe Creative Cloud Plan Issue

Hi @GilbertAzevedo,

As per your account details, you have a single subscription for Creative Cloud all apps. Please follow the article shared by @kglad to change the install location for Adobe apps on your system. https://helpx.adobe.com/download-install/using/change-install-location.html

We hope it helps.

Let us know if you have any questions.

Cheers,

Shivangi

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

1. https://helpx.adobe.com/download-install/using/change-install-location.html

2. check your account , https://account.adobe.com

if there appears to be an account problem, contact support.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.