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Participant
Oct 3, 2026 2:35 PM UTC
Question

Adobe Creative Cloud US license not working in Israel

I am in Israel working for a US church based organization. I am trying to combine multiple files into a single PDF using my Creative Cloud License. (Acrobat version 2026.002.21931). It will not do so - it requests that I update my license - and offers me a price in New Israel Shekels!
 

So obviously it knows I’m here. But it simply will not work.  Does anyone have a suggestion on what to do?  (It knows I am here -- and it is the Sabbath - so event the AI BOT is not working!

1 reply

Dave Creamer of IDEAS
Community Expert
Community Expert
Oct 3, 2026 2:41 PM UTC

The subscription is supposed to work outside one’s native country. Someone else can provide more information since it’s not something I know much about.

However, I would use a VPN and set it to the USA.

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David Creamer: Community Expert (ACI and ACE 1995-2023)