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Participant
October 3, 2026
Question

Adobe Creative Cloud US license not working in Israel

I am in Israel working for a US church based organization. I am trying to combine multiple files into a single PDF using my Creative Cloud License. (Acrobat version 2026.002.21931). It will not do so - it requests that I update my license - and offers me a price in New Israel Shekels!
 

So obviously it knows I’m here. But it simply will not work.  Does anyone have a suggestion on what to do?  (It knows I am here -- and it is the Sabbath - so event the AI BOT is not working!

1 reply

Dave Creamer of IDEAS
Community Expert
Community Expert
October 3, 2026

The subscription is supposed to work outside one’s native country. Someone else can provide more information since it’s not something I know much about.

However, I would use a VPN and set it to the USA.

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David Creamer: Community Expert (ACI and ACE 1995-2023)