Adobe customer service

Question

I've alrdy cancelled my trial and subscription on 16 March and they alrdy sent me a mail that alrdy cancelled and now Tdy they cut the amount 176.4 Aed from my acc. I want my money back

Jeffrey_A_Wright · Accepted Answer

what date does it show starting your subscription?

does your account show the plan was cancelled? if so, what date is shown cancelling?

Saw Yu, my apologies for any confusion. I reviewed the account you used to post to this public discussion forum and I see a charge for both of your subscriptions occurred on the same day you requested to cancel both subscriptions. Please click on https://adobe.ly/3E3Z4rs to speak directly with a member of our support team who can review your account history and provide any needed refunds. ^JW

kglad · Answer

check your account, https://account.adobe.com what date does it show starting your subscription?does your account show the plan was cancelled?  if so, what date is shown cancelling?

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