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meijun_7473
Participant
October 20, 2025
Answered

Adobe Customer Support Chat is not working

  • October 20, 2025
  • 2 replies
  • 111 views

I have a big issue regarding my subscription, which I actually cancelled, but now it seems like after the trial period, they just kept the annual subscription. Since I am in a country using VPN to access my adobe, the customer support simply wont work. I cant find any adobe customer email, so I dont know how to reach anyone. Please someone from Adobe text me, provide me an E-Mail. Thank you. 

 

    Correct answer gupta shivangi

    Hi,

    We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47i68eQ

    ^Shivangi

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 20, 2025

    while waiting, check your account, https://account.adobe.com

    does it show an active subscription?

    gupta shivangi
    gupta shivangiCorrect answer
    Legend
    October 20, 2025

    Hi,

    We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47i68eQ

    ^Shivangi

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