Adobe Customer Support Chat is not working

Forum|Forum|3 months ago
October 20, 2025
2 replies
48 views

I have a big issue regarding my subscription, which I actually cancelled, but now it seems like after the trial period, they just kept the annual subscription. Since I am in a country using VPN to access my adobe, the customer support simply wont work. I cant find any adobe customer email, so I dont know how to reach anyone. Please someone from Adobe text me, provide me an E-Mail. Thank you.

Bug

Correct answer Shivangi_Gupta

Hi,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47i68eQ

^Shivangi

kglad

Community Expert

while waiting, check your account, https://account.adobe.com

does it show an active subscription?

S

Shivangi_Gupta

Correct answer

Community Manager

Hi,

We apologize for the inconvenience. Adobe is performing system maintenance. During this time, we will not be able to process your current request. We appreciate your patience. You will be able to manage your plan once the maintenance is complete. You can check the server status here: https://adobe.ly/47i68eQ

^Shivangi

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