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Participant
January 28, 2021
Question

Adobe email address

  • January 28, 2021
  • 1 reply
  • 183 views

I have an Adobe ID I created many years ago that is associated with my copy of Photoshop.  I have forgotten the password and no longer have access to that email address.  How do I get in contact with Adobe and get the Adobe id associated with my new email address.  Obviously I can't reset the password as Ithat wil lbe sent to the emai l address I can no longer access

 

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1 reply

kglad
Community Expert
Community Expert
January 28, 2021

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (in the lower right)
in the chat field, type AGENT
be patient, it can take quite a while to reach a human