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Rebecca0D4B
Participant
October 18, 2020
Answered

Adobe export PDF sub charge?

  • October 18, 2020
  • 3 replies
  • 2215 views

 

I just saw that I've been charged this "adobe export PDF sub". I never authorize this! What is going on here? How do I cancel and get my money back? I'm not sure how I missed this. I was charged in July 2020 and also in July 2019. Just seeing it now and I'm very upset. 

    This topic has been closed for replies.
    Correct answer John T Smith

    Log-in to your account and click this link https://account.adobe.com/products

     

    If you do not have any products listed in your Adobe account, your credit card may have been hacked

    3 replies

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    October 18, 2020

    Log-in to your account and click this link https://account.adobe.com/products

     

    If you do not have any products listed in your Adobe account, your credit card may have been hacked

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      October 18, 2020

      You will need to go to Adobe Customer Service for that:
      https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        October 18, 2020

        I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

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