Adobe extended trial scam!
I am absolutely furious with Adobe and urgently need someone to help me cancel my subscription before I am charged €35 tomorrow.
I signed up for a free trial and, when I went to cancel it, Adobe offered me the option to extend the trial by 7 days. I accepted the 7-day extension.
Now I am trying to cancel before the trial ends and there is NO option to cancel my plan anywhere on my Adobe account/platform.
I have tried to contact Adobe through online chat and phone number and cannot get through to anyone.
This is completely unacceptable. I am formally stating here, BEFORE the trial ends and BEFORE the €35 charge is taken, that I want this subscription CANCELLED IMMEDIATELY.
I do not authorise the €35 subscription charge. I have made repeated attempts to cancel and Adobe's platform is not providing me with the option to do so, and I cannot reach customer support.
Adobe Support — please cancel my subscription immediately and confirm in writing that I will not be charged.
Also it is unacceptable to lock people into free trials and I will be reporting this.
