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Correct answer kglad

you should cancel just prior to renewal, not after.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
August 21, 2025

you should cancel just prior to renewal, not after.

 

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 21, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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