Adobe ID region is locked to Russia and I need to change it to Azerbaijan

Hi Adobe Community,

My Adobe ID is incorrectly associated with Russia (RU), but I live in Azerbaijan.

I do not have an active paid Adobe subscription.

I followed Adobe’s official instructions for changing the country without an active subscription. During checkout I selected Azerbaijan as my Country/Region, but Adobe still blocks the transaction and says that transactions in region (RU) are restricted.

Because of this, I cannot start the Behance Pro free trial or purchase Behance Pro.

My actual location is Azerbaijan, and my payment method is also from Azerbaijan. I need the country associated with my Adobe ID to be changed from Russia to Azerbaijan.

The standard self-service country change method does not work for my account.

Could an Adobe Community Manager please help escalate this for a manual backend country/region correction?

Thank you.