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Participant
May 31, 2021
Answered

Adobe InDesign Refund

  • May 31, 2021
  • 2 replies
  • 270 views

Hello,

I was using an Adobe InDesign software for less than a montht. Therefore I chose one month subscription plan. I noticed that subscription has been automatically renewed (I got invoice for next month today). I cancelled the subsrcription however I would like to get the refund for already paid period (last payment). What should I do? I don't see any contact e-mail and automatic chat is not able to answer my questions.

 

This topic has been closed for replies.
Correct answer Manan Joshi

To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

2 replies

John T Smith
Community Expert
Community Expert
May 31, 2021

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures

 

You do need to cancel before the next month

Manan JoshiCommunity ExpertCorrect answer
Community Expert
May 31, 2021

To contact support. Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan