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Why_A_$cam
Participant
March 3, 2025
Answered

Adobe is a SCAM

  • March 3, 2025
  • 3 replies
  • 525 views

There are plenty of details documented in other threads. Just came to share that I too fell for the "annual subscription paid monthly" scam. It's incredibly disengenous to say it is paid monthly and hide the cancellation fee. 

 

Shame on Adobe for these predatory practices. 

Correct answer Nancy OShea

The payment plans are presented in plain vanilla language that any 12-year-old can grasp.  See screenshots from the website.

 

 

3 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
March 3, 2025

The payment plans are presented in plain vanilla language that any 12-year-old can grasp.  See screenshots from the website.

 

 

Nancy O'Shea— Product User & Community Expert
K
Keith34916096d03z
Participant
April 17, 2025

I'm from the UK and there is nothing obvious informing this is an annual subscription paid monthly, see photo of available monthly plans. In this day and age, I haven't come across any other company with this kind of policy. 

I feel totally scammed when trying to cancel due to the software being quite unfunctional and offering little value for what I actually need it for, and then seeing they want a cancellation fee, what a nerve. Totally unscrupulous behaviour, they just want to take your money and offer no to little support for it.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 17, 2025

    @Keith34916096d03z 

     

    click select plan, and then check what's on screen.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 3, 2025

    can you copy and paste here what you see on the page offering the subscription options page?

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    March 3, 2025

    Why_A_Scam, I am sorry for any confusion; please see https://adobe.ly/4klGP10 for information on annual subscriptions.

     

    I am showing that you still have an active subscription, Why_A_Scam, so please complete the steps at https://adobe.ly/4kpYHIg to cancel your active subscription if you no longer wish to maintain your active subscription. ^JW

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