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Participant
August 29, 2024
Question

Adobe is a scam company

  • August 29, 2024
  • 1 reply
  • 138 views

Be warned, do not use Adobe products. They wiill autrenew you for yearly plans. 

I've had a subscripltion for 4 yeatrs and when I cancel my subscription I have to pay 50% of  10 months subscription. This is a cam company be warned!

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1 reply

kglad
Community Expert
Community Expert
August 30, 2024

it's apparently not obvious enough for some users, but when you start an annual subscription, you have 14 days to cancel without a penalty.  thereafter your annual subscription automatically renews on your subscription date each year unless cancelled (ideally a day or two before renewal).

 

if that's confusing don't use an annual plan.  use a monthly plan that has no penalty no matter when cancelled.