Adobe is a scam company, refusing to cancel my subscription

Forum|Forum|4 years ago
November 29, 2021
7 replies
1491 views

How hard up on money do you have to be to remove all possibility of unsubscribing via the website, forcing you to make a call, and when you make that call you transfer me around again and again until you make a "mistake" transfering me to a number that doesn't exist.

Adobe is literally a scam company.

This topic has been closed for replies.

M

maksrukovAuthor

Known Participant

How do I cancel my plan? There's no option for it.

M

maksrukovAuthor

Known Participant

I want to know how I unsubscribe. Please don't delete this thread like you did the last one.

jane-e

Community Expert

@maksrukov wrote:

I want to know how I unsubscribe. Please don't delete this thread like you did the last one.

Your thread is still there. Anyone can read it to find out why it was locked.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/adobe-is-a-scam-company-refusing-to-cancel-my-subscription/m-p/12556850

"Read for yourself: Cancel your Creative Cloud for teams subscription (adobe.com)"

Do you have a teams subscription? If so, this is the first time you've mentioned that, and the answer is different than for an individual subscription.

Jane

jane-e

Community Expert

Someone just merged this conversation to a locked thread.

M

maksrukovAuthor

Known Participant

I pay $80 a month for terrible software. Now I want to unsubscribe. How do I do it?

jane-e

Community Expert

@maksrukov

You can unsubscribe following the directions you were given when you asked in the Photoshop forum:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/adobe-is-a-scam-company-refusing-to-cancel-my-subscription/m-p/12556850

If you have an annual plan, there is a fee for early termination.

Jane

M

maksrukovAuthor

Known Participant

That is false information. Why did you post it?

M

maksrukovAuthor

Known Participant

What do you call a company that LITERALLY does not let you unsubscribe from their services? Yeah, a scam company. I had to cancel them at the bank now, that is the ONLY way to unsubscribe. And when I make threads about it, you lock them.

Burn.

italosan

Community Expert

Hi, we are sorry that you are having trouble canceling your subscription. We understand your discomfort and frustration, but what you said is not nice. However, if you have any problems, you can contact Adobe Customer Support directly from this link: https://helpx.adobe.com/contact.html