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Eager_self5C09
Eager_self5C09
Participant
March 28, 2026
Question

ADOBE IS STEALING MONEY

  • March 28, 2026
  • 3 replies
  • 58 views

Adobe charged with 1year entire Adobe CC subscription… unbelievable I have seen many users report same. This is unacceptable and I need my refund for software that I never gonna use. 
 

I CANT BELIEVE I HATE MY FAVORITE COMPANY NOW!!! 
 

very disappointed!!! 

[edited by moderator]

      3 replies

      Eager_self5C09
      Eager_self5C09Author
      Participant
      March 29, 2026

      ​@kglad ​@John T Smith 

      not a free trial. I was premium subscriber for last one year! And the plan was renewed to something new and I was not informed before renew. The automatic renew to new plan without my permission was done on 22nd of March according to the invoice I got. 

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      March 29, 2026

      ​@John T Smith 

       

      all subscriptions automatically renew.  approximately one month prior to your renewal date adobe sends an email reminder.

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        March 29, 2026

        I know that about renewals… the original message did not include all the information

        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        March 28, 2026

        When you start a trial and you don’t cancel in 14 days you now have a subscription

        To contact support see the CORRECT ANSWER at this link
        https://community.adobe.com/questions-6/contacting-a-real-person-at-adobe-433913
         

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        March 28, 2026

        ​@Eager_self5C09 

         

        did you start a free trial of an annual subscription that automatically rolls into a paid subscription?

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