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Participant
October 10, 2022
Question

Adobe Is THE WORST

  • October 10, 2022
  • 1 reply
  • 214 views

Updated payment issues and still can't download stock. Called support and can't hear them through the crackling wind tunnel they are apparently working from. Adobe is TERRIBLE. I can't cancel my plan due to "payment issues" even though my card has clearly been charged. FIX IT!

 

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1 reply

Peru Bob
Community Expert
Community Expert
October 10, 2022

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.