Skip to main content
HELP: Cancel My Plan
HELP: Cancel My Plan
Participant
September 28, 2025
Question

Adobe Keep My Money, Help Me Cancel - Adobe Case ADB-41843906-B4Y3

  • September 28, 2025
  • 1 reply
  • 47 views

No Refund Is Requested, Please Help Me Cancel

I've had recurring charges from Adobe for a long time, but do not recall an email address that could be associated with an Adobe - other than the one for this account.


Customer service refuses or are not provided with the proper tools to locate my account with my full name, bank account information and 5 months of transaction dates.


Please help cancel my account - snippet of Adobe's follow up below:

 

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 7, 2025

update your open ticket.

Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
October 8, 2025

Hi there, 

 

We are here to help you. Could you please enter the details of the charge in the link below and check what is it about: https://adobe.ly/43awIFc;

Let us know if you still need help around the charge. Also, as suggested above, kindly update your open ticket with our support team. 

 

Thanks 
^KS

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices