Adobe Keeps Resetting Passwors

Forum|Forum|15 days ago
February 7, 2026
2 replies
19 views

I use my Adobe suite on my Mac studio and on my MacBook Air. There are times whenever I have both in my home office, and I may be running InDesign on my MacBook Air and Illustrator on my Mac studio. Apparently, Adobe thinks I am abusing the system or that I have multiple users even though it’s me, my same login, and it’s only the two computers that I’m allowed to utilize. I’ve worked this way for Years, but it seems like something has changed the last several months and I’m no longer able to do this??? Are they saying that I literally can’t be using one program on my laptop and have another Adobe program open on my studio?

Jeffrey_A_Wright

Community Manager

@RAILhead thanks for posting about the problems you are encountering managing your activations. If you follow the steps listed at https://helpx.adobe.com/creative-cloud/kb/activation-limit-reached-creative-cloud.html do you see any unknown devices listed for your activated devices?

I see that you have an educational discount for your subscription. Does your educational institution manage either of the devices that you use your subscription on, @RAILhead ?