Good day,
when transferring adobe license from one account to another. Both transferee and recipient has to complete a "Transfer of License form". You are advise to open a support case with adobe to get this done. the questionis, do both transfee and recipient need to open a case?? Once the form is completed by both parties does the recipient provide that form to the transferee to upload to the case that they open on their account??
After Adobe receives the completed Transfer of License form from both parties, Adobe registers the software to the new owner. Registration ensures that Adobe recognizes the new owner as the legal licensee who can receive customer service and support.
Once both parties have submitted a Transfer of License form, allow three to four weeks for Adobe to process your license transfer request.
from here:
https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
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