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Participant
June 30, 2025
Question

Adobe Lightroom and Photoshop payment plan

  • June 30, 2025
  • 2 replies
  • 124 views

Adobe Lightroom and Photoshop payment plan

I have an error with the Adobe Lightroom and Photoshop payment package, and cannot update card payments.

2 replies

kglad
Community Expert
Community Expert
July 7, 2025

use a different (eg, mobile phone's) browser 

creative explorer
Community Expert
Community Expert
June 30, 2025

@Dung Kul have you cleared the cookies and cache of you web browsers. Sometimes, your web browser's cached data or cookies can interfere with the payment portal. For good measure, I also clear my history as well. Try clearing your browser's cache and cookies, or try using a different web browser (e.g., if you're using Chrome, try Firefox or Edge). It's also worth trying to update your payment information in an "Incognito" or "Private" Browse window. 

m