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Participant
May 14, 2025
Question

Adobe membership

  • May 14, 2025
  • 2 replies
  • 356 views

I made a free trail of adobe acrobat using an email adress with a typo using my card after i realised i wanted to end the trail and use my real email but i couldn't access the account with the wrong email because i need an activation code i dont have. I already lost 35 chf would it be possible for an adobe worker to delete my account.

    2 replies

    gupta shivangi
    Legend
    May 14, 2025

    Hi @matthias_0032,

    We appreciate you reaching out. Since, you may not have access to the email address you used. Please follow the steps listed in this article to sign in to your account and then change email address: https://adobe.ly/4mgH1PW

    I hope it helps.
    ^Shivangi

    Participant
    May 18, 2025

    That doesnt work it still shows that i need a code.

    gupta shivangi
    Legend
    May 19, 2025

    I see! I'd recommend you to speak with our support team here: https://adobe.ly/3Fem0F3

    They'll help you with the issue.


    ^Shivangi