Adobe needs to contact me right now!

Thank you for posting, ​@active_Flamingoe289.

I understand why unexpected charges would be frustrating, especially when you're trying to make sure all of your subscriptions are canceled.

I reviewed the subscription status associated with the account used to post here and found two subscriptions that were both started on July 29:

• Adobe Acrobat Pro (currently active)
• Adobe Acrobat AI Assistant Plus

The AI Assistant Plus subscription appears to have a failed payment from August 30, so you'll want to update your payment method if you intend to keep that subscription active.

You can manage your payment information here:

https://helpx.adobe.com/manage-account/using/update-billing-information.html

If you no longer need one or both subscriptions, you can cancel them from your Adobe Account page:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

After signing in, review your Plans section carefully to confirm which subscriptions you want to keep and which to cancel.

If you have questions after reviewing your active plans, please update this public discussion thread, and we'll be happy to help further. Please don't post any personal or account information here, since this is a public forum, ​@active_Flamingoe289.

check your account, https://account.adobe.com 

does it show any subscriptions?