Adobe not recognizing payment

​@parishdm I am sorry, but I don’t see any active subscriptions or recent transactions under the account you used to create this public discussion thread.

Please see https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html for information on how to locate the correct account. Once you are logged in with the correct account, ​@parishdm , you can then access or manage the services you have purchased.

start here, https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

ONLY IF YOUR ACCOUNT SHOWS A SUBSCRIPTION WITH NO PAYMENT PROBLEMS, proceed to these steps -

https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

and if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

additionally, below are solutions some users reported:

if those all fail, change your cc language. eg, try international english

if that fails, change the install location

Recheck that you are logged in using the same Adobe ID using which you have purchased the subscription