Adobe Photoshop Elements 2025 license suspended

Forum|Forum|5 months ago
August 31, 2025
1 reply
217 views

I purchased the programme 13th June 2025 from Fastsprings.

All was working fine. But now l get a message "your photoshop elements 2025 license has been suspended" - "reactivate your license at Adobe.com today"

There's a link that doesn't work.

I recently upgraded Windows from Windows 10 to Windows 11, thats all l can think the problem is.

I contacted Fastsprings who told me to contact Adobe.

I cant even find out how to contact Adobe and not just get fac's

Account management

kglad

Community Expert

you'll need to wait until monday ~7am pst, but you can start by check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?

Kanikas

Community Manager

Hi j_6522,

We hear you. I see that the Elements license under this ID, stands cancelled.

It is no longer active. I would suggest you to get in touch with Adobe support for the same. You may click herefor help.

^KS

P

PLCMAN

Participant

@PLCMAN I have the same issue with Photoshop Elements and Premier Elements 2025 that was purchased on 8/10/2025 directly from Adobe with a three-year license term. They want to refund the purchase price and have me purchase again which is NOT a solution as it will cost me more money.

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