Adobe, please fulfill your promise [CS1 is DEAD!]

Forum|Forum|1 year ago
August 23, 2024
4 replies
1632 views

Many years ago, I purchased a boxed Photoshop CS1 and obtained a permanent license. Now, due to Adobe shutting down the activation server, I am unable to activate the product I purchased! I have contacted customer service 6 times but the problem has not been resolved! By browsing the forum, I found that many customers from cs1 to cs4 have encountered the same problem! Why do people tolerate Adobe's behavior? I have already paid for a permanent license and should not be unable to activate it due to Adobe shutting down the activation server. Adobe has an obligation to safeguard the rights of users. Instead of trying every means to make users with permanent authorization pay for subscriptions! Subscription is not applicable to all users.
The screenshot below is Adobe's Q&A on activation issues when they started using activation technology in their products. Has Adobe already forgotten these things? Fulfill your promise and stop betraying your users. Look at the forum, you are pushing your users towards your opponents. If you continue like this, you will be defeated by your greed

Please take this issue seriously. There are a large number of complaints on the forum, and you are turning a blind eye to them. Your users are leaving you

Account management

This topic has been closed for replies.

Nancy OShea

Community Expert

"The definition of insanity is doing the same thing over and over and expecting a different result."

~ Albert Einstein

Nancy O'Shea— Product User & Community Expert

John T Smith

Community Expert

I'm sorry, but talking here won't change a thing

Several years ago I had a perfectly good MS Office 97 suite that did everything I needed

Then Microsoft made a MAJOR change in Windows, and my 97 version would not even install, so I had to buy a new version of the program suite (Word, Excel, Access, Powerpoint, Outlook)

Venting your frustration here is fine, but it won't do anything to make Adobe change corporate decisions

L

l_8871Author

Known Participant

Every software has its own environment to run, and you should not be discouraged by Microsoft's new version of Windows not being able to run Office 97. On the contrary, you have a permanent license and can install it on the same operating system as Office 97 at any time, such as Win95 or Win98. This way, there will be no problems

But if you are using any version of cs1-cs4, it becomes a nightmare. Although you have paid a fee, have a permanent license, and have an operating system environment that can run cs1-cs4, Adobe has shut down the activation server, causing it to fail to run! I think you already understand the truth behind it, but you want to comfort me, so you deliberately use Office97 as an example, but this is completely different!

office97， As long as you have a suitable operating system environment, you can install and use it

cs1-cs4， Even if you have a suitable operating system environment, you cannot use it because Adobe used activation technology to prevent piracy, but they shut down the activation server!

If you have an older version of Photoshop before 7.0, it is the same as Office 97, as long as you have a suitable operating system environment, you can install and use it. Because he did not use activation technology

Both are permanent authorizations. Why can older versions 7.0 achieve permanent use, while higher versions 8.0, 9.0, and 10.0 cannot?

Using the same activation technology, WinXP, which is older than CS1, has a permanent license and can still be activated until now

I mentioned four points in my previous reply, you can take a look

A very simple truth is that Adobe deceived users. Users on the forum, instead of blaming Adobe for their deceptive behavior, mock the deceived users? Are you hoping to see more people being deceived by not speaking out about being deceived?

Without condemning such behavior, can you guarantee that you won't be the next one to be deceived?

kglad

Community Expert

@l_8871

1. no one here mocked you.

2. your posts are getting repetitive.

3. no one here prevented you from posting your opinions on adobe's site, but posting the same thing repeatedly can result in all your posts being removed.

4. it's not necessary for you to dispute anything stated by others. ie, everyone posting here has the same influence on adobe's business decisions; zero.

kglad

Community Expert

cs1 and cs2 activation ended long ago. adobe made activation-free copies of cs2 available to everyone when those servers were shuttered. those cs2 apps are no longer offered. ie, you're very late to this issue.

L

l_8871Author

Known Participant

@kglad I think we have discussed this issue before. Adobe's Q&A does not specify a time limit for providing non activation copies. Why can versions before Photoshop 8.0 be used at any time, but versions after 8.0 cannot? Because Adobe uses activation technology. And the impact that activation technology may have on users and solutions have been explained by Adobe in the Q&A, but they lied and did not keep their promises. Adobe is a scamme
Users who purchase versions after 8.0 should be able to install and use them at any time, just like users before 8.0. As a user, how to use or stop continuing to use them is their choice and right, and Adobe has no right to prevent it
This principle should be very clear now