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Naiarasilvarosa
Participant
March 31, 2026
Answered

Adobe, recebi uma cobrança na minha fatura mas não fui notificada antes de acabar o período de teste grátis, eu quero cancelar esse plano e quero o reembolso

  • March 31, 2026
  • 1 reply
  • 18 views

Quero reembolso da cobrança feita em minha fatura 

    Correct answer Jeff_A_Wright

    @Naiarasilvarosa, thanks for posting. I am sorry you did not find more value in our offerings. I can confirm that you did complete the self-cancel process for your commitments to Adobe. Any refunds issued will take up to 14 days.

     

    For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.

    1 reply

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    March 31, 2026

    @Naiarasilvarosa, thanks for posting. I am sorry you did not find more value in our offerings. I can confirm that you did complete the self-cancel process for your commitments to Adobe. Any refunds issued will take up to 14 days.

     

    For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html.