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hassanshahh
Participant
April 14, 2026
Question

adobe refund request not working the page isnt loading to cancel it

  • April 14, 2026
  • 2 replies
  • 13 views
I just see this page no info displayed to cancel

 

    2 replies

    kglad
    Community Expert
    Community Expert
    April 14, 2026

    in particular, try using a mobile phone's updated non-opera browser with wifi disabled to see if you can cancel using that.

    kanikas28368183
    Community Manager
    Community Manager
    April 14, 2026

    Hi hassanshahh,

    Sorry about the trouble you’re facing. That’s definitely not how we want the website to behave, and I understand how frustrating this can be. If possible, could you try opening the site in a different browser? You might also want to check with a different internet connection, if one is available. Please let us know if that helps. We’re here to support you. Thanks for your patience.

     

    -Kanika Sehgal