Adobe's lack of customer service.

I have zero avenue to complain about this issue so I'm posting here as the only way for me to have any input at all.  Although now I think I may write an old fashioned snail mail letter as well.  In any case here's my story.

I have Stage IV rectal cancer and have been in and out of the hospital and undergoing chemo multiple times.  As a result some of life's more minor issues that I should have kept abreast of fell through the proverbial cracks.  The good news is that after 2 years of treatment I am cancer free and considered to be in remission.

My issue with Adobe surrounds a subscription that I found I've been paying for the last 2 years.  I'm certain there was some paperwork I filled out that had a PDF that pushed me over to some trial agreement that turned into a fulltime subscription but the fact is Adobe charged me over $500 in total over the last two years when I only used the product once and I have zero method for contacting Adobe customer support because they make it virtually impossible to complain.

I will never again pay for an Adobe service or software, but for sure I will spend the rest of my life sharing my experience with as many folks as I can and encourage people to use alternatives to Adobe products whenever possible.

Shame on you Adobe.  Shame.

Joe in NY