Adobe's sales policy

Forum|Forum|1 year ago
December 5, 2024
1 reply
241 views

Hello everyone

Adobe does everything it can to rip us off on generative credits

I have been a customer of Formule pour la Photo since May 17, 2019

In September, I changed my payment plan from monthly to prepaid.
Adobe downgraded my generative credit from 250 to 100.
It's incomprehensible, and the various supports tell me there's nothing they can do.

Adobe's sales policy is truly deplorable.

Is someone have an idea to resolve ma problem

Windows

This topic has been closed for replies.

kglad

Community Expert

have you contacted adobe support?

S

Serge73Author

Participant

Oh Yes, never a real response.

They say that normal ...

but for me it's theft

kglad

Community Expert

i'm not sure i understand your issue, but for others, if you "change" a plan, you are canceling one (and losing what you had) and starting a new plan.

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