Participant

Answered

Adobe saggart

Forum|Forum|1 year ago
September 28, 2025
6 replies
1412 views

I am being charged by Adobe saggart Dublin, but I have no activated plan. I tried to deactivate it from my bank app but it keeps on taking the money. How do I stop this?

Correct answer kglad

@daring_makerf07e

check your account, https://account.adobe.com to confirm everything is cancelled. and save your trial start and trial cancellation emails from adobe.

D

daring_makerf07e

Participant

Same here, I already cancel the account and they are still taking my mmoney.

kglad

Correct answer

Community Expert

@daring_makerf07e

check your account, https://account.adobe.com to confirm everything is cancelled. and save your trial start and trial cancellation emails from adobe.

Casa+Milan

Participant

I am likewise being charged by Adobe Saggart Dublin but I have no more activated plans. How do I cancel the card billings?

Amal Jaiswal

Community Manager

Hi @Casa+Milan

Hope you are doing well, and thanks for reaching out. We are sorry for the trouble you are experiencing.

Please check the steps shared in the help article https://adobe.ly/4hKoEDc and see if that works.

~Amal

Randy Hagan

Community Expert

This is a user-to-user forum, and we can't intercede in this matter for you. We're here to address technical issues.

But that doesn't mean I can't offer some assistance for how you can handle this yourself. This is the latest information that I've found to address Adobe subscription cancellations:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html?promoid=61PM7X11&mv=other

Hope this helps,

Randy

Kanikas

Legend

Hi martina_meggiorin4551,

I see that you have an Adobe account under the same ID that you are using with this community. There is no active subscription under this ID. Do you have an Adobe account with a different account? In case you are not sure, please take help of this link to locate an unknown charge: https://adobe.ly/48DyCSk.

Hope this helps.

Thanks
^KS

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