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kateb51199213
Participant
August 16, 2024
Answered

Adobe Saggart

  • August 16, 2024
  • 3 replies
  • 10588 views

Hi, is there an email address where I can contact Adobe directly? I’m assisting someone who received an SOA for $10 USD, but they’re unsure if they have an account. We’d like to check with Adobe directly to see if we can cancel it.

    Correct answer kglad

    there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

    3 replies

    MashianeT
    MashianeT
    Participant
    February 26, 2026

    Hi there, I want to unsibscribe, I do not need subscription any more. How do I do that?

    D
    Drakester2333
    Participant
    May 11, 2025

    I received a $9.99 charge from Adobe Saggart Dublin. Makes no sense. I have not purchased any adobe products and thw Dublin office is closed. Who do I contact?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    May 11, 2025

    @Drakester2333 

     

    what's your account show, https://account.adobe.com

    Kanikas
    Kanikas
    Legend
    May 12, 2025

    Hi Drakester2333,

     

    We're here to help you. I see that you have an active Adobe Express subscription under the email ID being used in the community.

    Let us know if there is any other information that you are lookign for.

     

    Thanks
    ^KS

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    August 16, 2024

    there are 2 ways to contact adobe support; chat and twitter (now x):

    chat:
    if you have or want to purchase a subscription, use a browser that allows popups and cookies
    and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human.

    twitter/x:
    tweet @AdobeCare

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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