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Participant
April 15, 2021
Question

Adobe says that my trial is over. I pay Monthly

  • April 15, 2021
  • 2 replies
  • 196 views

I have Been paying monthly for photoshop for well over two years. All of a sudden now it is telling me my trial has ended. My last payment was March 29. I go In to look at my account on creative cloud  and it doesn't even show that I have A subscription to photoshop. I don't Even know what is going on. Can someone help. 

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2 replies

Chuck Uebele
Community Expert
Community Expert
April 15, 2021

Moved to Account, Payment & Plan forum, from the Photoshop forum.

jane-e
Community Expert
Community Expert
April 15, 2021

Hi

Please see this Help page and let us know what works:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

~ Jane