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Participant
July 19, 2025
Question

Adobe sigue indicando no pagado

  • July 19, 2025
  • 2 replies
  • 90 views

Hola, tengo pagado adobe Creative Cloud esta mañana pero los programas siguien indicando no pagado 

2 replies

kglad
Community Expert
Community Expert
July 19, 2025

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

Participant
July 19, 2025

Thank you very much for your reply.

 

I think the problem is that i´m in Chile and it´s saturday... maybe on monday the Chilean system will check the payment...

Mokki Creative Studio
kglad
Community Expert
Community Expert
July 19, 2025

what's your account show?

kglad
Community Expert
Community Expert
July 19, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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